North Star

Successful companies usually have a secret sauce. It could be an algorithm or an insight. But whatever that secret sauce is, it is used to create or disrupt a market. Apple created the PC market when Steve and Steve figured out that affordable pre-built personal computers would be really useful for consumers. IBM disrupted the PC market […]

Eternity versus Infinity

I just completed reading, at long last, Isaac Asimov’s The End of Eternity. Like many of his novels, EoE is a morality play, an explanation, a whodunit, and a bit of a prank. The hero Andrew Harlan, is a repressed buffoon at the mercy of various sinister forces. Eventually Harlan finds his way to a […]

Trolls Are USA

It’s clear that Americans are more divided than ever. Our self-segregating tendencies have been reinforced by the adoption of Internet technologies and algorithms that personalize our newsfeeds to the point that we walk side-by-side down the same streets in different mental worlds. Before the web, before iPhone, Netflix, and Facebook, the physical limits of radio, […]

Faceless Phone

About twelve years ago I attended a management leadership training offsite and received a heavy glass souvenir. When I got home after the event I put that thingamabob, which officially is called a “tombstone”, up on a shelf above my desk. Little did I know that after more than a decade of inert inactivity that souvenir would launch […]

The Quiet Car

I ride a commuter train to and from work everyday and occasionally I accidentally, regrettably, end up sitting in the quiet car. If you’re not a commuter you might be unacquainted with the idea of a quiet car. It is what it says it is: a train car where you are supposed to be quiet. No […]